SMS Privacy Policy

Effective September 24, 2026. This notice covers information used for ARC Wholesale's optional order text updates. It does not replace disclosures for other services such as payment processing or carrier delivery.

Information and purpose

If you choose SMS when submitting an order, ARC records your mobile number, order reference, consent choice, the disclosure and policy version shown, the time consent was captured and the checkout method used. When messaging is active, delivery records and opt-out requests may also be retained. This information is used to provide order confirmations, verified-payment updates, package tracking, support and consent management, not marketing.

No sale or marketing sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. ARC does not sell mobile numbers or SMS consent. Limited information may be processed by service providers solely to deliver and support the requested service, not for their independent marketing.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Service providers and protection

ARC uses hosted order storage and service providers to operate its checkout. Once SMS is activated, Twilio and telecommunications providers will process the destination number and message data needed for delivery. SMS choices are not sent to Square as product or invoice details. Access to consent records is limited to authorized operational use.

Your controls and retention

SMS is optional and not required to purchase. A shipping phone number alone does not enroll you, and existing orders are not automatically enrolled. When messaging is active, reply STOP to opt out or HELP for help. During setup, contact joshua@arcwholesale.shop to withdraw consent, correct your number or ask about your information.

Consent and necessary messaging records are retained to provide the service, document permissions, honor opt-outs and meet applicable recordkeeping requirements. An opt-out does not necessarily delete the underlying order or consent evidence. ARC can retain a suppression record to prevent further messages.

Current availability

Texting is being set up and no texts are sent yet. Email confirmations remain available regardless of your SMS choice. See the SMS Terms of Service for the program's scope and conditions.